Refund Policy
Effective Date: 05/16/2024
- Overview At Longshadows Ranch, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.
- Returns
- Eligibility: Items must be unused, in the same condition that you received them, and in the original packaging.
- Timeframe: You have 30 calendar days from the date of purchase to return an item.
- Refunds
- Processing: Once we receive your item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Timing: Refunds may take several days to process, depending on your card issuer’s policies.
- Shipping
- Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Damaged/Defective Items: If you receive a damaged or defective item, we will cover the return shipping costs.
- Contact Us If you have any questions on how to return your item to us, please contact us at:
- Email: info@longshadowsranch.net
- Address: 13370 N Eastern Dr, Hulbert, OK 74441